Tech Front · Public Services
Public Services Front.
Digital government, identity and service quality.
The challenge
Why this Front exists.
The quality of public services determines whether other reforms land. Digital government, identity and service quality remain among the most consequential — and most under-built — areas of work on the continent.
The Public Services Front backs builders working with ministries and agencies on the infrastructure beneath modern government.
Where we're focusing
Briefs we're scoping with partners.
Digital government
Service portals, back-office systems and the rails of e-government.
Identity
Foundational and functional ID systems and the services built on them.
Service quality
Citizen feedback, performance management and the operational layer of services.
Public finance
Tax, payments and budget systems that lift state capacity.
How it runs
Six to nine months, from brief to deployment.
Challenge brief
Co-authored with sector partners who own the problem.
Cohort build
Selected teams prototype in context — not in a slide deck.
Field trial
Solutions tested with real users in real settings.
Procurement bridge
Working products handed to the partners who can buy them.
Who we're looking for
Partners that can help us build this Front.
- Ministries and agencies
- Digital identity authorities
- Civic-tech operators
- DFIs and bilateral funders
- Universities and policy institutes